theGuard! NetworkManager (former CINeMa 2000™) Release Notes for Version 5.2

Status: July 16th 2004
Last Change: November 25th 2005

Contents:

  • How is the new version 5.2 installed and licenced?
  • What is new in theGuard!® NetworkManager Version 5.2?
  • Optional modules
  • theGuard! InventoryManager version
  • Service Packs
  • Service Pack History
  • Update from older CINeMa™ or theGuard! NetworkManager versions
  • Known problems

How is the new version 5.2 installed and licenced?

  • Update of an existing installation:
    The update on an existing installation can be accomplished like a normal service pack installation. There is no new license necessary. However, the entries in menu Start and in the Control Panel at item Add/Remove Programs still will be named "theGuard! NetworkManager 5.1".
    Note: After service pack installation the current PSM- and MIB service packs must be downloaded and installed!
  • New installation:
    Installation is accomplished over a normal setup routine. For this, please consider the information in the start web, and in the description of installation-procedure.

What is new in theGuard! NetworkManager Version 5.2 (former CINeMa 2000™) ?

  • Enhanced Multi Site functions
  • Increased performance with scalability
  • Redundancy option
  • theGuard! InventoryManager
  • Enhanced Multi-User functions
  • New WebConsole
  • Enhanced Discovery-/TopologyManager
  • Advanced VLAN view manager
  • Integration of theGuard! ServiceLevelAnalyzer and Knowledgebase

Optional modules

  • SAP Solution Manager Integration
  • Integration in theGuard! SystemManagementPortal
  • Reporting package
  • Integration in theGuard! ServiceLevelAnalyzer

theGuard! InventoryManager Version

  • See separate CD-ROM "theGuard! ServiceCenter"

Service Packs:

  • ServicePack v8.0 (5.2):

    NetworkManager:
    • Bugfix: 'Not assigned networks' in NodeManager are duplicated in some cases after a node update
    • Bugfix: Task assignment for Discovery profiles does not work properly
    • Bugfix: A poll reset is initiated upon change or start of History tasks on availability or response time statistics
    • Bugfix: Context help does not work for some pages in the node properties dialog
    • Bugfix: The GAUGE32 MIB variable type cannot be used for threshold definitions
    • Bugfix: An access violation may occur when opening the window list on multi monitor systems using NetSupport or NetMeeting on Windows 2000
    • Bugfix: Event messages containig TAB characters are misinterpreted when reopening history logs

    Database Server:
    • Bugfix: Sporadic deadlock during the setup with MS-SQL data bases
    • Bugfix: Error when inserting too long textbase recordsets in a MS-ACCESS database

    MultiSite Server:
    • Bugfix: Sites with the name of an existing Site group are not created
    • Bugfix: Possible error during import of large databases

    Performance Manager:
    • Bugfix: Statistics not of type port statistic announce non automatic duplex mode resolving during creation

    Windows Spitter:
    • New feature: new conversion method "Bitstring" for online tables available. Context menu on a column (row): "Variable Presentation|Bitstring" or in the EditMIB Variable(s)-dialogs via a button

    Communication Server:
    • Bugfix: Updates are only distributed to these agents, which has actually requested an update

    Device Manager:
    • Automatic port positioning overlapped ports.

    Webconsole Netflow
    • Improvement: sequence charts have now a better legend
    • Bugfix: Protocol statistic not shown correctly in NETFLOW Pages
    • Bugfix: Interface statistic not shown correctly in NETFLOW Pages
  • ServicePack v7.0 (5.2):

    General:
    • The ServicePack7 makes the optional employment of the NetworkManager for Netflow Option possible For test purposes a license for a routing interface in each NetworkManager license is contained (except Classsic). Conditions: Netflow compatible network component (Cisco router, etc.), installed Collector on an independent computer (the Collector may not be intstalled on the NetworkManager system. Further information see documentation to NetworkManager Netflow Option.


    NetworkManager :
    • New Feature: Fixed relations between two Managed Object instances can be defined manually using the map's network attachment dialog.
    • New Feature: Additional 'Authenticate' filter action for verification of addresses or names in Trap/Syslog messages.
    • New Feature: Overview dialog for user defined 'not manageable routers/switches' and topology links.
    • New Feature: Added 'Alias' property for Managed Objects.
    • New Feature: Netflow menu items in NodeManager and Map context menus.
    • New Feature: Automatic unlock of hierarchies when using Drag & Drop with nodes.
    • New Feature: Trap description in log windows as tooltips.
    • Bugfix: Class icons are not displayed properly in 'Select Class' dialog
    • Bugfix: MIB-Browser uses 'public' instead of the node's default community string.
    • Bugfix: Event forwarding sometimes does not work in Multi-Site environment.
    • Bugfix: 'Goto' filter actions are not executed depending on the severity slider position.
    • Bugfix: Map images are not printed properly when using 256 color graphics mode.
    • Bugfix: In physical views, no connection is displayed for 'leaf nodes'.
    • Bugfix: The first data record for response time statistics sometimes causes an error message.

    Database Server:
    • Bugfix: Increased possible locks per file for MS-Access databases
    • Bugfix: ErmTree-Table update probably failed
    • Bugfix: ErmListfield-Table update probably failed
    • Bugfix: MultiSite-Server was not started on a pure Inventory system
    • Bugfix: User changed Web-Menu entries were overwritten when update was made

    MultiSite Server:
    • Improvement: Extended output to the NetworkManager log
    • Bugfix: Event forwarding failed

    Schedule Server:
    • Bugfix: Changes to Name, Description and Enabled in the Edit Task dialog were ignored

    Discovery Server:
    • New Feature: Extensions for Signal Path View

    Performance Manager:
    • Improvement: accelerating startup of HMonitor and HRequest
    • Improvement: accelerating creating new configurations
    • Improvement: accelerating deletion of configurations
    • Improvement: accelerating opening history charts with default values
    • Improvement: minimized windows won't perform data refresh
    • Improvement: threshold configuration allows now 12 digits (4 digits so far)
    • New Feature: selective reset on any longtime datasource inside the config property dialog
    • New Feature: menu item "Reset" deletes ALL data older than given timestamp (including Archive Database!)
    • New Feature: highspeed support for interface-/ port speed > 4 GB/ s
    • New Feature: add-/ remove task inside performance monitor-history tab is now possibly from all levels
    • Bugfix: custom y-axis limits in history chartz won't be stored
    • Bugfix: inactive chartseries are no longer considered on automatic y-axis maximum determination
    • Bugfix: "Finish" column in historychart legend shows the timestamp of the last available recordset
    • Bugfix: recognizing changes of duplexity state were not be forwarded to network manager

    Window Spitter:
    • New Feature: if there is a filter defined within a column (row), a filter symbol is displayed inside the headline.
    • New Feature: new conversion method "Octets to String" for online tables available. Context menu on a column (row): "Variable Presentation|Octets to String"
    • New Feature: Now it is possible to get managed object instances from database, just in time with first request or just in time with every request. For "automatic" managed object instances from database are used if available, otherwise managed object instances are requested just in time with first request. Default is set in the Window Spitter options dialog but there is an additional separate setting in every managed object window.

    Communication Server:
    • New Feature: integrated licensing of NetFlow Collector.

    Inventory Server:
    • Improvement: More restrictive handling of address update in 'Node Update' Option
    • New Feature: Support for Netflow Collectors, renaming to 'NetworkManager Agent Server'

    Class Manager:
    • New Feature: new placeholders for Class-Menu: "$alias:" and "$description:" and "$time:" and "$date:"
    • New Feature: Extended-Default-Poll-Settings
    • New Feature: After saving comes a message to restart Network Manager (in some cases)
    • New Feature: Property-Rating
    • Bugfix: The "TCP-Port"-Edit-Field was restricted to a maximum value of about 32000

    Service Pack Installer
    • New Feature: Integrated serialisation of Netflow Collector.
    • New Feature: Service "tGSC Object Buffer Server" will be installed during service pack insatllation.

    Webconsole Netflow
    • New Feature: Netflow analysis integrated in webconsole
    • New Feature: Application creation integrated in webconsole
    • Enhancement: protocol description in webconsole reformatted and icons integrated

    Agents/Collector v 2.4.0.0
    • New Feature: Netflow Collector for the Cisco Netflow Protocol (v5) integrated
    • Bugfix: CPU-Performace can't be readen on spanish Windows XP systems
    • Bugfix: Wrong name for Windows 2003 Server (Windows XP .NET Server)
  • ServicePack v6.0 (5.2):

    Allgemein:
    • New Feature: Redundancy (Backup)-Server
    • New Feature: SNMPv3 support (optional)
    • New Feature: Optimized WEB-Console with new features for analysis

    NetworkManager:
    • New Feature: Additional options when deleting topology data using 'Clear Topology' in the 'Discovery Options' dialog
    • New Feature: Additional parameter $f and $filter: to insert the filter name in event actions
    • New Feature: Option in the settings dialog for automatic centering when changing hierarchies in map view
    • Bugfix: A newly created filter cannot be selected in the 'Filter Control' Action dialog
    • Bugfix: User name and password are not inserted when opening the WebConsole using the NodeManager context menu
    • Bugfix: When polling is reset (e. g. when clearing the Current Log of single nodes) an access violation may occur
    • Bugfix: The search function in NodeManager also displays nodes without an address if an address pattern is specified

    Database Server:
    • Compatibility to theGuard! ServiceCenter
    • Improvement: Using of handles reduced

    Discovery Server
    • Improvement: Stopping Buffer Update during "Saving topology"
    • Bugfix: Nodes with "Ignore for discovery" were not ignored
    • Bugfix: Discovery stopped with error during "IP to MAC" operation
    • Bugfix: Overwriting Managed Object Alias

    Performance Manager:
    • New Feature: integrated ResetPeak functionality in Performance Monitor
    • Bugfix: Threshold "In Range" state was not recognized correctly
    • Bugfix: Time at Execute task monthly is no longer limited to midnight
    • Bugfix: adjust day in Task execute weekly is now possible again
    • Bugfix: Access Violation on HRequest termination removed

    Communication Server:
    • Improvement: better performance
    • Improvement: enhanced retry functionality on data transmission

    Class Manager:
    • Bugfix: the helpfile was lost after changing the directory in any FileOpenDialogue

    Webconsole:
    • New Feature: Added TopN performance analysis.
    • New Feature: Added current performance analysis.
    • Bugfix: minor Bugfixes
    • Bugfix: empty performance removed from reports
    • Bugfix: user/node restrictions added to reports

    Service Pack Installer:
    • New Feature: Integrated SNMPv3 licensing:
      • To activate SNMPv3 the SNMPv3 service pack must be installed first.
      • Afterwards it is possible to transfer the license necessary for it with the serialization disk.
      • On serialization disk two files must be available: "NetMan LICENSE.KEY" and "NetMan SERIAL.TXT".
      • Executing serialization.exe these files will be copied to your system.
    • Now Default.mdb is always copied with the PSM servcie pack installation, even if the file with the more current date exists on the system

    Agents v. 2.3.0.18:
    • Bugfix: missing umlauts fixed in Event modules
    • Bugfix: error code mapping integrated in Event module
    • SETUP: removed update functionality
  • ServicePack v5.0 (5.2):

    NetworkManager:
    • New Feature: Additional options for status polling (Extended request settings)
    • New Feature: Global maintenance interval overview (Config|Availability maintenance...)
    • Bugfix: If Inventory Agent data are received prior to logging in to NetworkManager, an access violation may occur
    • Bugfix: Group assignment using 'Drag & Drop' does not work
    • Bugfix: When copying subtype instances, availability and response time static settings are enabled
    • Bugfix: When creating a new hierarchy in a hierarchy that is locked for edit, changes made since the previous lock are lost
    • New Copy/Paste function for Node objects
    • Bugfix: Under certain circumstances, HTTP poll requests remain unanswered up to 10 minutes, blocking other HTTP polls
    • Alias names are included in threshold messages
    • Bugfix: Changing an action set number does not take effect until NetworkManager is restarted

    Database Server
    • Bugfix: Memoryleak in the communication module fixed

    Performance Manager
    • Bugfix: threshold warnlevels did not work properly under some circumstances
    • Chart property dialog accepts now 12 digits instead of 8 for y-axis minimum and y-axis maximum
    • Automatic reactivating of inactive histories

    Window Spitter:
    • Bugfix: Errors occurred, if a subtype table was closed again, before the first polling was finished.

    Webconsole:
    • Bugfix: Nodes with high id (>65000) not selectable on some pages
    • Bugfix: User information in the terminal server edition wrong parsed, an error text was always displayed
    • Bugfix: Deleted nodes are no longer considered in software usage
    • It is possible to delete more than one report once a time
  • ServicePack v4.0 (5.2):

    NetworkManager:
    • "Not assigned networks" list in "Networks" view of NodeManager
    • Bugfix: Winspit is called twice by requests from Sequence Browser
    • Bugfix: System Info of NodeManager is called via Node Name (instead of Node ID)
    • Sort sequence of Subtype-Objects changed (more significant parameters are leading)
    • Bugfix: Topology View shows only the latest tree of local site, independent of the selection in Top Tree List
    • Compatible with the latest Erm DLLs

    Discovery Server
    • Bugfix: Nodename wasn't changed if address was deleted (e.g. Host Name)
    • Bugfix: Failed to delete host names
    • Bugfix: Bugfix: Topology devices with a single MAC address (e.g. 3Com Superstack 3 Switch 4400) didn't get correct port relations
    • Bugfix: failed to save ATM addresses
    • Bugfix: Router Ports were ignored if no connection existing (e.g Cisco PIX)
    • Bugfix: sorting error with trunk ports
    • Bugfix: Global configs lost, when creating a new scan proile.

    Database Server
    • Bugfix: Sending of very large data package could fail with a "bad allocation" error.
    • Improved memory handling when starting NetworkManager

    Performance Manager
    • Bugfix: Changes in threshold message to match new filter conditions of Network Manager.
    • Bugfix; Remove of histories of type sequence will delete the complete configuration.
    • Bugfix: Hiding "Multi Site" page in history property dialog.
    • Bugfix: Colored threshold notification for utilization in the statistic table fixed.
    • Automatic generated tasks of new created responsetime configuration will be executed weekly and move data compressed into the archive.
    • The minimum of the y-axis in charts is now adjustable.

    Window Spitter:
    • Bugfix: First variables in subtype tables were always 'UNK'.

    Agents v. 2.3.0.16:
    • Bugfix: Memoryleak in the Inventory moduls fixed
    • Bugfix: Memoryleak in the RMON module fixed
    • Bugfix: Memoryleak and problem with open ports in the communication module fixed
  • ServicePack v3.0 (5.2):

    NetworkManager:
    • Newly created hierarchies are initially locked for the creating user
    • Bugfix: Order of network attachment labels is wrong after copy/link
    • Poll error messages (except timeout) contain subtype information
    • A user, who has no associated profile, is no more requested to create a new one upon logon
    • Bugfix: Sporadically, ordinary hierarchies are displayed with a site icon (with a blue question mark) in map views
    • Selection filter in NodeManager (Additional button next to node-, network- and site filter):
      Views are limited to selected nodes
    • When changing the NodeManager data table while holding down the shift key, the table is sorted by node name automatically.
      Selection is scrolled to the visible area (as far as possible)
      When holding down the Control key, the selection filter is applied additionally
    • When sorting in NodeManager views, the current selection is scrolled to the visible area (as far as possible)

    Performance manager
    • Calculation of utilization and chart-/ table refresh even when duplex requests results in errors. The last known duplexity factor is used for calculation.
    • Common enhancements and extensions

    RMON Tools
    • It is possible to select a new node via groups.

    Communication Server
    • Integrated licensing for InventoryManager Multi Site.
    • Bugfix: Licenses will be transfered to database with right expiry date.

    Service Pack Installer
    • Stops the Inventory Server service before service pack installation.
    • Integrated serialisation of InventoryManager Multi Site.
  • ServicePack v2.0 (5.2):

    NetworkManager:
    • The new NetworkManager 5.2 release is shipped as service pack version 2.0
    • The update of an existing installation can be executed like a normal service pack installation.
    • There is no new license necessary.
    • Method of map configuration have changed. Map hierarchy must be unlocked before changes, that means: set into edit mode.
    • See documentation

    Multi Site:
    • Common enhancements and extensions
    • See documentation

    Discovery-, Topology manager:
    • New scan option inventory: "Scan subtype inventory"
    • Extended views, see port inventory

    VLAN view manager
    • All functions completely revised
    • VLAN informations are shown in different views now

    Performance manager
    • Common enhancements and extensions
    • Revised log functions
    • It will be tested, whether tasks for archiving, deleting or exporting data from history database exist. This will avoid an overload and impracticality of this active database.
    • See documentation

    WebConsole
    • New and more compact view options
    • Extended analysis with single node: Statistics, availability und response time are set inside one graphical view
    • Enhancements with reporting

    Redundancy option
    • Will available not before service pack 3.0 (estimated)

    System requirements
    • New: Support for Windows 2003 Server
    • Windows NTxx is not supported any more
    • Windows XP is not supported
    • See documentation

Update from older CINeMa™ respectively theGuard!® NetworkManager versions

  • To update NetworkManager version 5.1, simply install Service Pack 2.0 for NetworkManager 5.2.
  • To update a NetworkManager version older than 5.1, aktualisieren wollen, you have to execute the complete NetworkManager 5.2 setup.
Please save your data, before you start updating! REALTECH can not bear any guarantee if data are lost! After installation the old databases are automatically imported, respectively upgraded
Note: For further informations about installation see installation instructions.

Known problems:

  • Common:
    • Because no new licensing is necessary for version 5.1, LicenseServer still shows 5.1 .
    • Topology manager: Topology problems with trunks and VLAN configurations (vendor-related). Extensions and enhancements are planned with future service packs within version 5.2.
    • Topology Manager: Topology at routing over the same interface does not work.
    • The known problem in Windows 2000, regarding the window control, still exists.
    • Large amounts of events respectively traps can overload the system. to avoid this special configurations (pre-filters) can be set at the trap server
  • Huge databases:
    • At a large amount of agents, potentially the application of SQL server databases, respectively the distribution of database server to some locations or departments may be necessary.
    • For further information see system concept, respectively the installation documents.
  • System requirements:
    • Windows NTxx is not supported any more
    • Windows XP is not supported